Welcome to FAQ where we try to answer most of your questions.

Purchasing

You can order items just like in any other eCommerce website. When you want to make a purchase you will be redirected to amazon.com / amazon.ca / amazon.co.uk to finish your purchase.

Shipping and delivery

All deliveries are handled by amazon.com / amazon.ca / amazon.co.uk and their respected partners.

STANDARD SHIPPING

Standard shipping time is usually any where from 4-5 business days.

FREE SHIPPING

All orders of $25 or more of eligible items across any product category qualify for FREE Shipping.

You receive free shipping if your order includes at least $25 of eligible items. Any item with “FREE Shipping” messaging on the product detail page that is fulfilled and shipped by Amazon is eligible and contributes to your free shipping order minimum.

You can get unlimited FREE Two-Day Shipping on eligible items with Amazon Prime. No minimum spend is required to qualify.

Canceling items, combining orders, or changing your shipping address, speed, or preference might affect your order’s free shipping eligibility.

  • You can ship to a U.S. delivery address in the 50 states only.
  • You can ship to APO/FPO addresses only when they have a U.S. zip code.
  • You may find geographic shipping restrictions apply to particular products.

Note: Some items may not be shipped to Alaska and Hawaii using free shipping.

If your order doesn’t qualify for free shipping:

  • The order may contain ineligible items.Note: Gift cards receive free One-Day Shipping but don’t apply to the $25 minimum.
  • A special product, order, or handling fee may still apply.
  • An eligible item that was canceled brought the total below $25.

Find out more about shipping and delivery here and about free shipping here.

Returns and refunds

Returns and refunds are handled by amazon.com / amazon.ca / amazon.co.uk by their own policy which you can read more here.

Privacy policy

Best Pet Supplies Terms of Service and Privacy Policy

1. Terms

By accessing the website at http://www.bestpetsupplies.store, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Best Pet Supplies’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

modify or copy the materials;
use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
attempt to decompile or reverse engineer any software contained on Best Pet Supplies’s website;
remove any copyright or other proprietary notations from the materials; or
transfer the materials to another person or “mirror” the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Best Pet Supplies at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

The materials on Best Pet Supplies’s website are provided on an ‘as is’ basis. Best Pet Supplies makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
Further, Best Pet Supplies does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Best Pet Supplies or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Best Pet Supplies’s website, even if Best Pet Supplies or a Best Pet Supplies authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Accuracy of materials

The materials appearing on Best Pet Supplies’s website could include technical, typographical, or photographic errors. Best Pet Supplies does not warrant that any of the materials on its website are accurate, complete or current. Best Pet Supplies may make changes to the materials contained on its website at any time without notice. However Best Pet Supplies does not make any commitment to update the materials.

6. Links

Best Pet Supplies has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Best Pet Supplies of the site. Use of any such linked website is at the user’s own risk.

7. Modifications

Best Pet Supplies may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of USA and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

Privacy Policy

Your privacy is important to us.

It is Best Pet Supplies’s policy to respect your privacy regarding any information we may collect while operating our website. Accordingly, we have developed this privacy policy in order for you to understand how we collect, use, communicate, disclose and otherwise make use of personal information. We have outlined our privacy policy below.

We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
We will collect and use personal information solely for fulfilling those purposes specified by us and for other ancillary purposes, unless we obtain the consent of the individual concerned or as required by law.
Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
We will protect personal information by using reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
We will make readily available to customers information about our policies and practices relating to the management of personal information.
We will only retain personal information for as long as necessary for the fulfilment of those purposes.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. Best Pet Supplies may change this privacy policy from time to time at Best Pet Supplies’s sole discretion.

Contact us

You can contact us simply by sending an email to bestpetsuppliesstore(at)gmail.com.